Contact information

 

1. Website Owner and Company Information

This website is operated and managed by Vintage172 and provides consumers in the United States with an online service for purchasing furniture and home products.

The company's identification information is as follows:

This website is owned by VINTAGE172 LLC

Company Name: VINTAGE172 LLC

Address: 172 VINTAGE CIR, 201, NAPLES, FL 34119, United States

EIN: 88-3655539

Phone: +1 (904) 355-6847

Email: info@vintage172.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

This information allows consumers to clearly identify the website operator and the party responsible for the services provided.

2. Contact Information (Official Communication Channels)

Consumers can contact Vintage172 through the following official communication channels:

Phone: +1 (904) 355-6847

Email: info@vintage172.com

We recommend using email as the primary contact method in order to maintain a detailed record of customer requests and order-related information, facilitating the processing of requests.

3. Customer Service Hours

The customer service team is available Monday to Friday, from 8:00 AM to 6:00 PM (Eastern Time).

During these hours, customer service handles matters including:

  • Order-related requests;

  • Product-related questions;

  • After-sales service requests.

Requests submitted outside business hours are processed on the next business day according to the order in which they are received.

4. Email Response Time and Request Processing

All requests submitted by email are generally processed within 24 hours.

Responses may include, in particular:

  • Confirmation of order information;

  • Updates regarding delivery tracking;

  • Additional product information.

This organization allows consumers to obtain the information necessary regarding their purchases within an appropriate timeframe.

5. Communication and Service for U.S. Consumers

Vintage172 provides its services to consumers in the United States primarily through online communication channels, with email as the main method of communication.

When submitting a request, customers are encouraged to provide, where possible:

  • Order number;

  • Information regarding the product concerned;

  • Details necessary for reviewing the request.

All requests are processed in the order in which they are received in order to maintain a clear and consistent communication process.