Privacy policy

 

1. Scope of the Privacy Policy

This Privacy Policy applies to the personal data processing activities carried out by the Vintage172 website in connection with the sale of furniture, home products, and related products to consumers in the United States.

This policy explains how the website collects, uses, retains, and protects consumers' personal information, as well as the ways users can understand and manage their data.

This policy applies to data processing activities generated when consumers:

  • Browse the website;

  • Create an account, if applicable;

  • Place an order;

  • Make a payment;

  • Receive delivery services;

  • Contact customer service.

2. Purposes of Data Collection

Vintage172 collects and processes personal information primarily for the following purposes:

  • Processing and managing orders;

  • Arranging product delivery;

  • Providing customer service;

  • Processing after-sales requests;

  • Maintaining the normal operation of the website;

  • Complying with necessary commercial and administrative obligations.

We process only the information necessary to provide the relevant services and do not collect personal data unrelated to these services.

3. Types of Personal Data Collected

Depending on the use of the website and the purchasing process, Vintage172 may collect the following categories of information:

Identification and Contact Information

Including, in particular:

  • Name;

  • Phone number;

  • Email address.

Order and Delivery Information

Including, in particular:

  • Information regarding products ordered;

  • Delivery address;

  • Shipment-related information.

Payment Information

Including, in particular:

  • Payment status;

  • Transaction-related information.

Payment processing is performed by third-party payment systems. The website does not retain complete payment card information.

Website Usage Information

Including, in particular:

  • Page browsing history;

  • Cookie-related data;

  • User preferences.

4. Use of Personal Data

Consumers' personal data is primarily used for:

  • Processing orders;

  • Arranging product delivery;

  • Responding to consumer requests;

  • Managing after-sales services;

  • Improving website functionality and user experience;

  • Preventing unauthorized transactions.

The collected data is not used for purposes beyond those described in this policy.

5. Data Retention Period

Vintage172 retains personal information according to the actual needs of its business activities.

The retention period primarily depends on:

  • Needs related to order processing;

  • After-sales service requests;

  • Requirements for managing commercial records.

When personal data is no longer necessary, it is securely deleted or anonymized.

6. User Rights Regarding Personal Data

Consumers may contact Vintage172 to obtain information regarding the processing of their personal data.

Consumers may request:

  • Access to their personal data;

  • Correction of inaccurate information;

  • Deletion of their personal data when the applicable conditions are met;

  • Restriction of certain data processing activities;

  • A copy of the relevant personal data.

Requests will be reviewed and processed according to their nature after receipt.

7. Use of Cookies

The Vintage172 website may use cookie technologies to ensure website functionality and improve the user experience.

Cookies may be used to:

  • Provide essential website functions;

  • Store user preferences;

  • Analyze website traffic;

  • Optimize the display and use of website pages.

Consumers can manage or delete cookies through their browser settings.

Disabling certain cookies may affect some website functions.

8. Data Security Measures

To protect consumers' personal information, Vintage172 applies appropriate security measures, including:

  • Using secure connections to protect data transmission;

  • Managing access rights to systems;

  • Implementing protective measures for data storage;

  • Preventing unauthorized access, modification, or disclosure.

We regularly maintain these security measures according to the needs of website operations.

9. Third-Party Services and Data Sharing

In connection with providing services related to orders and website operations, certain personal information may be provided to necessary service providers, including:

  • Payment service providers;

  • Delivery services;

  • Technical service providers for the website.

Data sharing is limited to the information necessary to perform the relevant services.

The relevant partners process information only within the scope of their services and are responsible for protecting the data under their control.

10. Processing of Data Outside the Country of Operation

As the entity operating Vintage172 is located in the United States, certain data related to website activities may be processed in the United States or in other locations necessary for the operation of the services.

When processing such data, we implement reasonable measures to protect personal information, including:

  • Secure transmission of data;

  • Access controls for information;

  • Information security management measures.

11. Data Processing Principles

When processing consumers' personal information, Vintage172 applies the following principles:

  • Collecting only data necessary to provide the services;

  • Clearly informing users about how data is used;

  • Limiting access to data to what is necessary;

  • Implementing appropriate security measures.

12. Intellectual Property Protection

The elements present on the website, including:

  • Product images;

  • Product descriptions;

  • Website text;

  • Page design;

  • Trademarks and graphic elements;

are protected by applicable intellectual property rules.

Any reproduction, modification, distribution, or commercial use without prior authorization is prohibited.

13. After-Sales Service for Products

Products sold by Vintage172 are covered by a 2-year warranty.

Vintage172 provides after-sales service in accordance with the product sales process.

For information regarding:

  • Return procedures;

  • Refund terms;

  • Handling of product-related issues;

consumers can consult the after-sales policies published on the website.

14. Contact Information

For any questions regarding the processing of personal data, this Privacy Policy, or to exercise your data-related rights, please contact:

Company Name: VINTAGE172 LLC

Address: 172 VINTAGE CIR, 201, NAPLES, FL 34119, United States

EIN: 88-3655539

Phone: +1 (904) 355-6847

Email: info@vintage172.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).

Please contact us via email; we will respond within 24 hours.

We will respond to requests submitted by email within 24 hours and provide the necessary assistance regarding privacy and personal data matters.